Business Support
Help for pest control companies listed on Pestlio. Most things you can change yourself in the portal β this page covers the rest.
Business Portal
Manage your listing, photos and leads
Add A Business
Free listing, live in a business day
Claim A Listing
Take control of an existing page
Frequently Asked Questions
How do I edit my listing?
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Sign in to the business portal, open your listing, and edit any field β services, hours, service area, photos, team, certifications. Changes go live immediately; you do not need us to approve routine edits.
How do leads reach me?
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Quote requests submitted on your listing are captured in your portal inbox and emailed to you. On a free listing you see the enquiry summary β the customer's first name, city, date and the pest problem. Full contact details are part of the paid tier.
Why can I only see part of a lead?
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Full contact details are the paid feature that funds the directory. We think that is more honest than the alternative β charging per lead whether or not it converts, or selling the same enquiry to five companies at once. Upgrade and every lead unlocks in full.
What does Featured placement cost?
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Featured placement is sold per city and per service category, so pricing depends on how competitive your area is β a Houston termite slot is not priced like a rural county. Contact us with your target cities for current rates.
Can I respond to a review?
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Yes, from your portal. Responses appear publicly under the review. We do not remove reviews for being negative, but we do remove abuse, obvious fakes and anything from a competitor β report it and we will investigate.
How do I add the towns I serve?
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Portal β your listing β Service Locations. Add each town and your listing appears on those location pages. List areas you genuinely cover: padding produces enquiries you cannot service, and the reviews follow.
My listing shows the wrong information β how do I fix it?
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If you have claimed the listing, edit it directly. If you have not, claim it first so we know you are the owner. For anything you cannot change yourself β a duplicate listing, a wrong company name β email us and we will correct it.
How do I cancel or remove my listing?
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Request removal from your dashboard and we will action it. No cancellation fee and no notice period. If you are leaving because the directory is not producing, tell us why β that feedback is more useful to us than the subscription.
Still Need Help?
Send us a message and we will get back to you β usually within one business day. Include your business name and city so we can find your listing.
Or reach us directly at support@pestlio.com Β· +1 866-478-5339