πŸ›‘οΈPestlio

Business Support

Help for pest control companies listed on Pestlio. Most things you can change yourself in the portal β€” this page covers the rest.

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Business Portal

Manage your listing, photos and leads

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Add A Business

Free listing, live in a business day

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Claim A Listing

Take control of an existing page

Frequently Asked Questions

How do I edit my listing?

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Sign in to the business portal, open your listing, and edit any field β€” services, hours, service area, photos, team, certifications. Changes go live immediately; you do not need us to approve routine edits.

How do leads reach me?

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Quote requests submitted on your listing are captured in your portal inbox and emailed to you. On a free listing you see the enquiry summary β€” the customer's first name, city, date and the pest problem. Full contact details are part of the paid tier.

Why can I only see part of a lead?

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Full contact details are the paid feature that funds the directory. We think that is more honest than the alternative β€” charging per lead whether or not it converts, or selling the same enquiry to five companies at once. Upgrade and every lead unlocks in full.

What does Featured placement cost?

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Featured placement is sold per city and per service category, so pricing depends on how competitive your area is β€” a Houston termite slot is not priced like a rural county. Contact us with your target cities for current rates.

Can I respond to a review?

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Yes, from your portal. Responses appear publicly under the review. We do not remove reviews for being negative, but we do remove abuse, obvious fakes and anything from a competitor β€” report it and we will investigate.

How do I add the towns I serve?

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Portal β†’ your listing β†’ Service Locations. Add each town and your listing appears on those location pages. List areas you genuinely cover: padding produces enquiries you cannot service, and the reviews follow.

My listing shows the wrong information β€” how do I fix it?

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If you have claimed the listing, edit it directly. If you have not, claim it first so we know you are the owner. For anything you cannot change yourself β€” a duplicate listing, a wrong company name β€” email us and we will correct it.

How do I cancel or remove my listing?

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Request removal from your dashboard and we will action it. No cancellation fee and no notice period. If you are leaving because the directory is not producing, tell us why β€” that feedback is more useful to us than the subscription.

Still Need Help?

Send us a message and we will get back to you β€” usually within one business day. Include your business name and city so we can find your listing.

No spam, no obligation. Or call +1 866-478-5339.

Or reach us directly at support@pestlio.com Β· +1 866-478-5339